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Diversity, Equity + Inclusion

Tufts Medicine is on a journey to re-imagine healthcare, and it starts by looking at ourselves. We are on a mission to build an inclusive culture where all people can thrive by advancing diversity, cultural competence and eliminating structural racism to achieve health equity.
Palcide Colas, RRT (Respiratory Therapist) and Gianna Faysal, Clinical Leader Nursing, treating sleep medicine patient with a CPAP at MelroseWakefield Hospital in the Med5 inpatient unit.

You can't do your best work if you can't be your best self

Our system is fueled by innovation, but it is our people who make it all possible. It is our goal to ensure our workforce represents the communities we serve, that all employees can bring their best, unique selves to work, and that we can customize the care experience for different cultures, generations and preferences.

We know that by advancing diverse leadership and building inclusive communities, we ensure people from all backgrounds can do their best work and feel respected and empowered to be their authentic self. Our leaders are enthusiastically transforming our culture to ensure that talent development, community health equity, demographics and our processes and policies are appropriately aligned with our strategic diversity, equity, and inclusion (DEI) mission.
 

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Diversity, Equity and Inclusion
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Introducing the DEI Academy

We're building a culture of inclusion and belonging to support our workforce in their personal and professional DEI learning journey. One way we are doing that is through the recently launch of our DEI Academy — a new offering providing developmental experiences and programs to equip our #OneTuftsMedicine team with the skills to advance inclusion, behaviors to transform our culture, and knowledge to achieve equity.

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Learnings

Understanding, identifying + stopping microaggressions

Some of the largest threats to workplace inclusion are "subtle acts of exclusion" that often lead to employees not feeling valued, not giving their best, not staying at our organization and more. That's why we welcomed Dr. Michael Baran, co-author of the award-winning book Subtle Acts of Exclusion, to bring us through an important learning journey.

We are committed to ensuring an inclusive workplace and providing frictionless, equitable care experiences. This means nurturing a culture of inclusion and embedding DEI into policies, tools and practices to address inequities that contribute to health disparities, structural racism and other forms of discrimination.

Debra Call, RN covering a mother and her newborn with a blanket while they lay back in a lounge chair in the special care nursery at MelroseWakefield Hospital.
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Diversity, inclusion + health equity highlights report

Tufts Medicine is committed to addressing disparities and improving outcomes for our patients while fostering a culture of inclusion and belonging in our workforce. We have an ambitious vision to create the most equitable and frictionless healthcare experience in the world. Gain insight into our health system's current initiatives that are helping to create equitable health experiences in this report. 

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Building an equitable culture of inclusion

We're building an inclusive culture where people can thrive by advancing diversity, cultural competence and eliminating structural racism to enable the delivery of equitable and culturally competent care. See how we're doing it.

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Attracting and investing in a diverse workforce

We are intentionally bringing healthcare professionals together with different experiences and perspectives to make an impact on those we serve.

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Empowering a culture of inclusion

We are a destination where people can feel valued, included and empowered to make a difference.

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Fueling belonging through partnerships

We are joining forces with our allies — people, communities, partners, vendors and peers to drive progress in diversity and inclusion.

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Prioritizing racial and health equity

We are making health equity a priority by working to understand health inequities and disparities, and developing structures and processes to increase access and improve outcomes within the communities we serve.

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Delivering unmatched care with cultural competence

Tufts Medicine is known for our unmatched care, and as a part of our pursuit of health equity, we are improving our understanding of our patient’s health beliefs and needs to develop targeted interventions and deliver culturally competent patient care.

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Transforming healthcare together

We are committed to addressing diversity, inclusion and equity in healthcare together with our community and for the communities we serve.

Solving the complex problems in healthcare require the creativity and insights that only a diverse workforce can deliver. Embracing diversity and inclusion is an important strategic imperative for Tufts Medicine, and conscious inclusion is far more than a project or program but instead is a commitment to the way we lead.

Bringing teams of people together with different experiences and perspectives allows us to make better decisions and best positions us to make a meaningful difference in the lives of the individuals and communities we serve, as well as one another.
Mike Dandorph, President and CEO, Tufts Medicine
Portrait of Tufts Medicine's CEO, Michael Dandorph.
Kimseth Song, Phlebotomist at Lowell General Hospital's Urgent Care Tewksbury location, prepares a patient for a blood draw by tying a band around arm.
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Reimagine healthcare with us

Our system is fueled by innovation, but it is our people who make it all possible. It is our goal to ensure our workforce represents the communities we serve, that all employees can bring their best, unique selves to work, and that we can customize the care experience for different cultures, generations and preferences.

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